Airtel — airtel dth service not working

Address:

1421/31 y block kidwainagar near kidwainagar post office, C/O MUKUL SINGH CHAUHAN, Kanpur, Uttar Pradesh, 208011

I have properly recharged the airtel dish t v connection but it is not showing many a channel and showing only airtel commercial channel from nearly 15days. It is showing wrong view card. It is second time when l faced such a inhuman technical problem some months before l have faced same problem and l wasted some money for it. This problem emerge from the service provider and can be solved by repeated "refreshing". Please get solved it as soon as possible. I could not see my tv shows since 15 days when i have full charged connection so in this way l have wasted a lot of money for it. Please get it solved sooner.
Anchal saxena vice principal
Kidwainagar y block kanpur