[Resolved] Airtel — Airtel fails in mobile number portability after paying activation fee

iamdines

from Morena, Madhya Pradesh

Address:	Chennai, Tamil Nadu, 600030
Website:	www.airtel.in

Hi,
I filled a form in airtel to port my number from idea to airtel on April 22nd. I had paid activation fee of Rs.300 also in airtel. My number is [protected].
The address proof verification was also done. But for some reason, the request was cancelled and closed.
Now again they have asked to submit ID proof documents and photo with new porting number. I have provided. Till date they have not processed or activated airtel service for my number.
This is very bad service from airtel. What is the use in paying the activation fee.
I strictly request to activate the service to my number by processing the portability as soon as possible.

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Jun 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 May 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

sadanand.banjan

from Hyderabad, Telangana

I have moved from airtel to vodafone last year. i want to open the EBill of Airtel of earlier period. i dont have the password message with me now and also dont remember the password now. request you to share the password at the earliest.

sadanand.[protected]@gmail.com

Airtel Customer Care's response, May 17, 2017

Verified Support

Dear Sadanand,

This is with reference to your post, dated 15 May 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd