[Resolved] Airtel — Airtel false billing since dec-2015 to till date; case id 62271672, 63287560

neera44

from New Delhi, Delhi

Address:

201010

Airtel is fraud company as they make wrong commitment with customer in delhi/ncr region.

They have no justification for misleading customers.

Airtel — failed to resolve issue since dec-2015 to till date; case id 62271672, 63287560

5 reviews
Ne neeraj. [protected]@gmail.com on may 30, 2016
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I see airtel is least concern to resolve the customer issue as it is more than 6 months but failed to keep commitment of delivering services as per airtel plan.

Now airtel team is keep closing request as solved and i am facing issue.

Do not take any services from airtel as this is unreliable and not customer oriented company.

Better to go for other vendor who is able to deliver services.

I am paying huge amount as a rent for unused services and airtel is failed to deliver services.

Please call me to resolve the case.

I already contacted appellate and ombudsman but useless as usual.

Regards,
Neeraj

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2016

Airtel Customer Care's response Dear Neeraj,

This is with reference to your post dated 26 June 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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