[Resolved] Airtel — Airtel false or expired offer looted me

Hardeep Sharma

Address:

172201

Hello, I am using a Airtel no. And I do my recharges online. Yesterday I saw a offer 110 talk time in 100rs. In Airtel application (android) but when I recharged with 100 RS, I got only 84rs not full talk time or extra talk time. Today I called customer service, they told me that there was no such service like full talk time on Your no. Or on our site application.
There was a browse plan option for my no, and. When I browsed there was a offer that was showing 110 RS in 100 recharge. So I clicked on it but after recharging there was not any full talk time.
Now I want to log out from this Airtel application and want to delete my personal data like card details etc. But there isn't any options to deleting accounts.
This is very bad thing .
Now plz any one who can help me to how to log out from this ghatia app

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Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2016

Airtel Customer Care's response Dear Mr. Sharma,

This is with reference to your post dated 21 April 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 24, 2016

Airtel Customer Care's response Dear Mr. Sharma,

This is with reference to your post dated 21 April 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd