Airtel — airtel false postpaid packages at commerzone offices pune | |||
I have opted for 349 package in the month of may. Airtel postpaid package details: 349 plan They promise 25gb initailly /and then 20gb/ now recently with 11 gb data. But when you call customer care and ask they will say only 1 gb data. Airtel customer care simply tell that there is no such feature for 349 plan only 1 gb is enabled in their system. Airtel team and management, request you to stand on your ethics and do business. After knowing that i was cheated by airtel package, i raised complaint in airtel grievance portal as well. They have not resolved my problem and they said now they enabled data. But then after 2 days, when i checked with airtel customer care, they said its only 1 gb enabled. They demanded to pay the bill first otherwise services will be stopped. Even then billing was wrong. They were just penalising rs 100 every month and just increasing the bill. After that, i said i only pay the bill for the services which i used not for the false package made by airtel or for the false bills your system generated. Airtel customer care and billing department not at all listening my complaint or my case. I followed up with them almost for 7 times they just interested to say only 1 thing. That is pay your bill for the false package opted. Unknowingly i paid for 3 months. And when i came to know that data is only 1 gb then, i stopped my payment and registered complaint with airtel grievance in the last week of august 2017. They stopped their services and blocked my number with them. Request you to do the justice and restore my number back. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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