[Resolved]  Airtel — Airtel fixed line broadband service

Address:

Bangalore, Karnataka

I have applied(application no.: tblr 6943372) for a new airtel wireless broadband connection on 8th May'15. Its customer executive came to collect all the docs and provided the same with all necessary details. Then all misery started.After submitting 2 to 3 days there was no communication from them.Later on when we called them, they said that due to low quality photocopy of address proof they cannot proceed with the process.nobody from airtel had communicated about this to us. Later on they gave a email to provide a fresh scanned copy for address proof to proceed with process.Again a day passed but did not get a call from them.Later when we called them, they gave a second number of executive, to tell the grievance.Again we called this number(Mr. surya), he assured that we'll get the connection if we provide them a good quality photocopy of photo id.So again we provided them and expected this time we'll get a connection.So again we waited for two days.But after two days we came to know that they have rejected the application. Reason being that there is some technical issue in J P nagar as they dont have coverage till the place where we reside.So almost 10 days elapsed for an issue which could have been cleared on the very first day.