[Resolved]  Airtel — Airtel fixed line shifting

Address:	Chennai, Tamil Nadu, 600001
Website:	Www.airtel.in

Hello, this is to bring to your attention, i have given request for airtel fixed line with wifi shifting from old address, no 15 moore st, 02nd floor to new address, no 71, 72 moore street mnj centre grounf floor, as i have shfited. My new shifted place is 10 buildings away from the prior location.

I have given request for shifting the land line in airtel store - 2nd lane beach, parrys on 04th nov 16. Its been 20 days now but no response on shifting of my fixed line.

I had visited the store again on 19th nov 16, the store incharge gave me 2 mob numbers and asked me to call these numbers and sort the shifting issue. Such poor customer service, the store incharge should follow up but he have me the number of -

Sabarish - [protected]
Sarvanan - [protected]

But both havent bothered to reslove my issue, i plead to the concerned team to resolve my shifting issue at the earliest.

Icing on the cake, i havent use the land line for all these days (04th nov to 24th nov) and i have recieved my bill.

Kindly shift my land line to the new address.

Note - my neighbors in the new address - ni 71, 72 moore st, are currently using airtel fixed line and wifi and the connectivity and speed is satifactory. So thier is no question of no service availablity.

Airtel fixed line number[protected]
Airtel account nunber - [protected]

Regards,
Mufaddal.
[protected].