[Resolved] Airtel — Airtel Grievance | |||
I just wanted to get new microsim card for my old airtel number ([protected]) from Airtel Gallery. So that I go to Airtel Gallery at Solapur Road, Hadapsar. There, Miss. Tanuja Inamdar told me that "they don't have prepaid microsim, but Yes, we have postpaid microsim.". So that I bought new microsim postpaid connection on the basis of corporate plan on 29th Jan 2015. Then I was waited till 3 days card to be activated, But card didn't get activated. So that I called to customer care thrice, each time they were saying your card is activated. But Still I was not getting network. I tried to put sim into another handset, but unfortunately was not working. On 2nd Feb 2015, I visited to same airtel gallery for help. But one of airtel person were saying this card is not provided by us and also madam was not there. I asked him about madam, So he said come tommorow she will be here. then only you can meet her. It is not possible for me to visit each day. It's Corporate postpaid paln, not local plan. When You provide Corporate plan, then It should be perfect and you should take care of customer fully. I am fully unhappy with airtel. I just want my card to be switch from airtel to other network, but it is not possible for 90 days. How can a person can say this card is not provided by us ? I just want explaination from you. Want to get my card within 3-4 days asap on my convenience and near to collect on my office address. Also, I don't carry my document along with me every time, as your gallery person was saying to submit document again to get new card. Also, I want you to take strict action against them asap. Else, I will refer to everyone not to take airtel card. My old number was [protected] and new SIM card number is[protected] [protected] HLR-1 (64). My alternate working number is [protected] Want to get number near to my office asap. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 02 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd