Airtel — Airtel has received money in their razorpay icici Bank account but didn't provide service (phone recharge)

Shivatej

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I did UPI transfer 589 rs for my recharge through airtel thanks app and mony get transferred to rezorpay airtel account but the sent me sms that they don't received mony and if mony get deducted the will refunded in 7 to 10 day but now it's 18 th day from transection and I haven't got refunded or recharge any of them

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Airtel customer support has been notified about the posted complaint.