Address: | 411001 | Website: | www.airtel.in |
The complaint is about airtel india as while registering they do not validate if given mail id is of respective customer or not and once registered they keep sending different mails on that mail id.
Same has happened with me i. E. I am receiving mails from airtel (For reference: broadband connection dsl#[protected]_dsl & fixed line connection fixedline# [protected]) for "password reset", "ebill registration", "service activation/deactivation" and "high speed data usage".
To be very clear i don't own the mentioned airtel fixed line and broadband connections.In fact i am not an airtel customer by any means and while communicating i have every time clearly mentioned that i am not their customer and i am not the intended person they are looking for.
I have mailed this concern to their customer care mail id "[protected]@in. Airtel.com". Mails are acknowledged and i have received response from them saying...
"we regret the inconvenience you have experienced. We have made the necessary changes in our system to ensure that the issue does not recur. Please do let us know if you experience any such issues in future."
But actually no action has been taken and i receive similar mails from airtel after their response. I have written 2-3 times to airtel about this issue.
Following are some of the reference# [|bal|ref30845130|], [|bal|ref30845032|].
I request to please ask airtel to take action to resolve this issue and stop bothering me.
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