[Resolved] Airtel — Airtel junction box causing inconvenience

papillondega

from Chennai, Tamil Nadu

Address:

560076

There is an airtel junction box in front of our house for the last 15 years. Every day there will be people to do some repair and i have beared the difficulty. Now i am altering the house and the junction box is blocking the two wheeler entry into the house. I spoke to the people who come to work in the box and they told it will be removed. Every time they tell that it will be removed, they have not removed it yet.

Location of the junction box: 976, 17th main, 7th cross, btm 2nd stage, bangalore-560076

This is the first step in trying to remove the junction box. If it is not removed, then i will try other options. The box can be moved to the end of the road, where it does not cause any inconveinience to anyone. Even if the box is moved 1 feet away, i am fine with that.

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Aug 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 02 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Jul 12, 2017

Updated by papillondega Hi Rakesh,

There were two boxes. They have moved one box while the other is still in the same place.
They had mentioned that one box will be removed while the other will be moved by 1 feet.
Please check with your team and inform them to remove the other box.

Thanks,
Ravi