Airtel — airtel lost my document and said do whatever you want to do.

Address:560076

I applied for postpaid to prepaid of [protected] in the first week of july. I had to visit their store at least 6-7 times. Then finally the store manager said one day that they have lost my documents and i will have to apply again. I said how could you misplace my id proofs and i will not give the documents again. On that he said that nothing can happen and i can do whatever i can do, i can go and complain anywhere. He was so arrogant as if it was my mistake. I then called customer care, with no help. Posted on their fb page and getting a standard reply since then that they are looking into it.

Airtel store address: 7, 7th main rd, ns palya, stage 2, -, 7th main, bangalore karnataka 560076

Fb post link: https://www.facebook.com/AirtelIndia/posts/[protected]?comment_id=[protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information