[Resolved] Airtel — Airtel Misuses Customers with Message | |
Dear Sir / Madam,
On 30th April i have received
the message from Airtel saying that Rs. 255 for 1.5 GB for 28 days as per
attached one. Based on that 8th May i have recharged for Rs.255 for 1.5 GB. but
i have got only 1.25 GB for Rs.255. i have tried to call customer care saying
that they have made wrong. but they said on 1st may or 2nd may they have sent a
msg against the reverse proposal. this message is not received by me till now.
So i tried in Twitter saying that the same complaint and got a call from
customer care saying that, though i am a genuine customer, will repay the
balance 250 MB within 24 Hrs.
i request your attention in
this matter. kindly have a detailed attention on this similar issues happened
to other Airtel Customers. (Attached Screen shots for your knowledge)
They have got millions of
customers and if this is happened to at least 1% it will cost lakhs together
money have cheated from public, without our knowledge.
we are awaiting for your reply
and action against the same for all.
regards,
Jagadeesan K
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Aug 14, 2020 Complaint marked as Resolved | |
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