[Resolved] Airtel — Airtel Mobile connections

sudarshanspectrum

from Noida, Uttar Pradesh

Address:	560079
Website:	9845134512

An Airtel executive advised us to group all the existing numbers in the company into a single group . we accepted and we were given a new sim which was supposed to be used after the earlier gets disconnected . Now the existing has been disconnected early morning 18th Dec 2016 that's about 40 hours back and the new connection is yet to be established . when we follow up for support the executives have no idea what to answer, they prefer to gain some time and will never revert nor take our calls again .
How do we run business ??? we wish to port out from you for others if this is your way of working ...

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Feb 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 19 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 27, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 December 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd