[Resolved] Airtel — Airtel mobile number deactivated

encyclo123

Address:	500032
Website:	www.airtel.in

Dear Team,

I am an airtel customer and I have been using this number[protected] for atleast 3 years and now for past 6 months I have shifted to Dubai but I have been getting messages to this number and it was active.

But now the number is not active and its shows no network and I have been trying to call your airtel office but not able to reach you. Now they are saying that the number is deactivated as I did not use for 90 days, but they should have called or messaged to my number telling the same I would have recharged my phone.

Kindly request you to please re activate my number as it is very important.

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Oct 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Sep 02, 2016

saraiyan megha's response My mob no is [protected]

Verified Support

Sep 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd