[Resolved]  Airtel — Airtel money cash load not done

Address:Pune, Maharashtra

Hello, my name is Sumit Jedhe. My mobile/airtelmoney number is [protected]. I loaded cash in my airtel money account on 9th April with an amount of 1000 rupees online on my debit card. I got the message from my bank that the amount has been debited but the cash was not loaded. I called customer care where I was said that the amount will be loaded or it will be reverted back to my bank account. Now it has been about 15 days but the cash is not loaded nor it has been reverted back. I even mailed and I mail almost daily but nobody even bothers to contact me. I provided all the required details of the transaction but no response. I am always given time whenever I call or mailMy bank details are as mentioned Bank of Baroda Account no.[protected] Also I'm attaching the bank statement.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Here is the bank statement

The airtel team didnt yet contact me.But i got a call from an unknown number [protected] saying that he's from airtel and was asking my debit card details which i am supposed to keep confidential.Please take action against that number and also against airtel as soon as possible.
Dear Mr. Jedhe,

This is with reference to your post dated 24 April 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information