Airtel — airtel money wallet issue

Address:

600053

I have a wallet balance of rs.500 in my airtel wallet.

But i am unable to use it.. Geeting error message as "account has debit override status"..

I went to airtel showroom lot of time to resolve this issue.. But they are useless to resolve the issue.

What to do next?

Thanks in advance

Regards,

Dhandayudapani
Moblie [protected], [protected].