[Resolved] Airtel — Airtel new broadband connection 10 days after payment no connection

anil gontla

Address:	560103
Website:	airtel.in

Hi all,

This is regarding the request of new broadband connection.

I have paid the money on 4th of november 2016 and even now i dod not get the internet connection. They made me to pay the money on 4th of november.

Every time i ask the customer care people they tell today tomorrow and no one comes and no one takes care.

They say max 2 days while paying and it has been 10days. What are you guys doing.

Transaction id: [protected]
Amount 1000 (Towards installation)

Phone number of the person who had contacted me towards new connection: [protected]

Complaint raised long back: 75339236

Tblr number: 7172949

I want to get it resolved today or tomorrow dated 14th november or 15th november. Else i am not going to stay cool. I can write a big review in your main website and also i know what to do and how to proceed.

Thanks

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Dec 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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