[Resolved]  Airtel — Airtel Not returning the Money

Address:625020

Hi, I requested for a broad band connection and handed over the documents and Rs.1050/- as activation fee Sep 15th 2016. Attached the receipt. I was given with an Airtel A/c no : [protected].
There was no response from Airtel side thereafter. After 15 days, i followed with Aiter customer care continuously.
Later Airtel team confirmed that connection was not feasible in my area, and promised amount Rs.1050/- will be refunded in my account within 2 days.
I have applied for the online refund in the provided website.
Req id: A0R2d8cd6.
i have been writing to Airtel for about 3 months, and still refund is not made. Every time they call, will simply give a fake commitment
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Jan 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Hello,
I had recharged for 333 rupess planon 3 december 2016 from airtel app itz is showing transcation fail and after few minutes amount of rupees 333 is debited 2 times from my credit card and recharge is done. I want my money back. Kindly look into the matter. Below is my details:
My number:[protected]
Name:Tanvi raje.
Location: mumbai
My mobile number is [protected] .Yesterday at about 11.30 pm I have sent RS.153.00 for recharge of 600 mb in my mobile. But I have received message from paytm that my recharge is pending with operator. Kindly inform me the fate.
I need a history of outgoing & incoming sms for my mobile number [protected] for last 10/08/2015 to 10/12/2016. I also need the sms text(transcript) that i have sent and recieved.
Sharath n v

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