Airtel — airtel payment bank account freeze

Address:

Pune, Maharashtra

I have an airtel payment bank i already provided all documents but he can't replay me and unfreeze my account
I send many mail but he can't unfreeze my account
I need money i want to pay medical bill
So request to you please register my complaints solve my problem please request again and again i really need of my money and i also write all detail of complaints

My saving account debit is freeze form your side.
Account details:
Account number:[protected]
Name:nilesh mudgade
Account freeze date:09/02/2018*
Freeze amount: rs.26511
Complain related doc provided on:08/02/2018. (13/02/2018 also on 16/02/2018 also on 26/02/2018)

As per above details, every day i communicate my query with customer support team twice or thrice. But every time they give different different reasons. During every call they assure me that they will resolve my problem in 24 hr but still it's not resloved.

Since from 9 feb 2018 i am taking follow up but it's all waste. Even i didn't get any satisfactory answer from them.
Consider this email as humble request as i have urgent medical emergency. For this i need money to pay hospital bill. If tommrow something went wrong then you are only responsible for that.
Again and again i am repeting same thing that unfreeze my account to continue services.
I am writing this email because now when i tried to reach customer support they are putting call on hold for some time and then declining the call, they declined my call many time. Recently i spoke with mr. Khandekar i told him whole story still he also repeated same thing and cut my call, i also have many recoded call.

Please unfreeze my account, again i am highlighting that i have emergency medical problem.

Looking forward to hear from you.

Nilesh mudgade,
[protected].