Airtel — airtel payments bank money not refunded

Address:	600002
Website:	www.airtel.in/money

Hi,

I have loaded 10000 to my airtel payments bank account. But i could not able to transfer amounts to my bank accounts. I called customer care and complained, they said rbi rule you can not transfer amount to other bank accounts until rbi release new order for airtel. I asked refund amount through mail, they did not response for complaint mail.

Please do not load any cash to airtel payments bank account, once you loaded you can not transfer to any bank accounts, you can use it for only recharge your mobiles recharge, gas, electric, datacard, dth, payments. But you can not utilise 10000 for those payments.

Important note to airtel: in electricity payments list won't show "tamilnadu electricity board", and you can not pay eb bills for tamilnadu eb.

Requesting all not to load any cash in airtel payments bank and struggle for refund amounts.