Airtel — Airtel Post Paid deposit amount is not refunded

Address:

Chennai, Tamil Nadu

Hi There,

I am Karuppasamy P, living in Chennai. Once I received a call from Airtel representative, in which they have described a plan which attracted me. The plan as follows

Monthly Payment Rs: 300
800 calls per month
Calls b/w a particular number is free for 24/7 (have to pay Rs 100 pm).

I have selected this plan and said ok to the representative.
She sent a sales representative to my Office. And he collected 500rs as Deposit amount and required documents to activate the network.
He said that the network will be activated within one week. (it was happened on November 1st week).



After one week one representative came to my home for address verification. I signed in a form. Then he said will be activated within a couple of days.

After two days, a call came from them said that the proof verification failed and asked me to submit another copy of proof. I did.

And then there is no news from them, I was waiting until December 15th. Then I called the representative who collected amount from me. He gave me their office number. I contacted the number. A representative attended the call, I told him briefly. He said he will take action, will activate within a week. This was happened in end of December. I was waiting until January. In the first week of January I called the same number, and the same guys told me that it will be activated within next week. I said, no I don't need your service, just refund my amount.

He said, ok I will take actions regarding this. And by next two days I called him, and he said it was processed and the amount will be reached to my address within next 15 days. This was happened by Jan 7th, 2014.

Still I didn't receive any calls, amount from them. So I called him today (27th Jan, 2014), and still he is responding irresponsible. I don't what to do.

Still it is not yet activated. And there is no proper response from their side.

Can you guys help me to solve this. I need my money back, Rs 500.


My Details as Follows:
Name : Karuppasamy Pandian
Mobile No: +91-[protected]
Chennai -600040
Proof that I am having: Customer relationship form.

Form No: TNPA 806677