Airtel — Airtel postpaid connection not activated

Subramanyam V.G

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Applied for a new Airtel connection through Touchpoint services, Airtel agent.Submited all the documents.Aire agent visited my house twice for collecting the doccuments & for verification.When I approached Airtel for activation of my services for the New No. [protected] they told me that my address is not correct. If my address is wrong I do not understand how they could able to visit my house twice for document collection as well as for address verification.Airtel agent or Airtel is not interested in replying, they collected Rs.400/- as advance .Moreover if Airtel updated the doccument incorrectly how can I be penalized for the same.Request you to support.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subramanyam,

This is with reference to your post dated 01 June 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subramanyam,

This is with reference to your post dated 01 June. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33