Airtel — airtel postpaid service issues

Address:

Visakhapatnam, Andhra Pradesh

I was customer with idea since 2011. During august 2017, one mr. Sagar ([protected]) contacted me over phone and advised me to change to airtel post-paid plan of 349. Mr. Sagar has indicated various advantages of changing my service provider. Accordingly, i have opted for mnp w. E. F. August 08, 2017. However, i have been facing various problems, such as connectivity and data issues.

Now, i have come to know that my plan is fixed for 499 instead of 349. Further, visits have been made to airtel outlets at visakhapatnam at siripuram and seethampeta, to sort out the problems being faced by me. However, the issues still remain unresolved.

Mr. Sagar has been assuring me that the issues will be resolved, time and again.

Hope you will respond to my predicament, quickly, to refrain from escalating the issue to appropriate forum.

P. V. Srinivas
[protected]
Visakhapatnam