Airtel — Airtel prepaid plan 399 rs | |||||
I purchased the 399rs plan for my prepaid airtel connection a couple of weeks ago, under which i should be getting 1 gb data daily for 70 days and free std calls. But somehow my internet is not working. Also when i call someone from my phone, it says insufficient balance, but the call connects and happens. When i check my balance, it shows 0 rs talktime and 1024 mb internet. But despite that i am not able to use it. Please look into this matter asap as i have run out of patience and money both. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. Jun 17, 2017 Vandita Prabhat Gupta Bindu's response My 4g SIM does not show 4g LTE network
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 3 Comments | |||||
Comments
I had recharged for Rs 247 4g data plan[protected] on 18th June 2017 but the recharge and got a message that the recharge was not successfull.But the amount of 247 was debited from my account. I need a refund of this amount as soon as possible. Please look into this issue.
Reply
I am having Prepaid mobile no [protected] from Airtel. I am not able to send SMS from this Mobile.
Airtel Customer Care's response, Jul 1, 2017
Verified Support
Dear Customer,
This is with reference to your post, dated 26 June 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 26 June 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hiii. I upgrate my 3g Airtel SIM in 4g...but SIM does not allow network LTE plz help...
Airtel Customer Care's response, Jul 1, 2017
Verified Support
Dear Customer,
This is with reference to your post, dated 26 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 26 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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