Airtel — airtel prepaid recharge amount not credited

Address:

Hyderabad, Andhra Pradesh

Inb/[protected]/citrus payment solutions p on[protected].

As per the above transaction my mobile is recharged for rs 600/- and the same was deducted from my bank account.
But it was not credited into my mobile balance. As per airtel customers care no transaction was done for the above said amount and asked to contact 3rd party service provider.

Please resolve the same as early as possible either by crediting the amount into bank account or mobile balance.