[Resolved] Airtel — Airtel prepaid recharge - data

Arunprakash A

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560032

Hi Team,
I have recharged Rs.93/- for 2GB data which has validity of 2days.
Recharged date:29.05.2017 (approx. 21.30 IST)
Data got expired on 30.05.2017 at 00.00 hrs (IST)
Total hours of data validity 27.5 hrs, but 2 days are =48 hours.
I could see nowhere that from 21.30 hrs to 00.00 hrs = 1 day.
I lost 850 mb of data. Even, the customer care are not responding proper reply.

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Jul 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Airtel Customer Care's response Dear Arun,

This is with reference to your post dated 01 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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