[Resolved]  Airtel — Airtel problem

Address:560043

George

I have purchased a number for Rs.3000 and its been registered on my name. I got activated but didn’t’ receive the incoming. I complained to the customer care. Then later I got call from same number which somebody is calling me from Andhra Pradesh with the same number mentioning, that number belongs to him. He is getting incoming and outgoing calls.
I have send several mails to Airtel appellate, they are not responsible nor problem is resolved.
The exact problem is this number is already sold to somebody in AP and same number sold to me. Its registered on my name. I too paid first bill too.
I have been asking Airtel to resolve the problem but they are not doing so.
What shall I do? Shall I sue them or is their any other options?
Suggest please
Was this information helpful?
No (0)
Yes (0)
May 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
Airtel Customer Care's response
Dear George,

This is with reference to your post, dated 24 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54518
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information