[Resolved]  Airtel — Airtel rs, 549 unlimited 42 GB (1.5gb/day) 28 days offer..

I faced the same issue with Airtel. I recharged for 549 rp with unlimited call offer and 42gb for 28 days -1.5 GB/day on 17th April. Till today the data pack mentioned is not reflected. Only 3gb was credited. When raised the concern with Airtel, they say it is applicable for my number. Then why did this offer appear in my Airtel app???!! They have nothing to say about this and keep repeating the same dialogue. Very disappointing.. the existing customers are losing the trust with Airtel. No spl offers are given to the existing customers unlike given to the new customers. Now, situation is like even the offers which provided are also revoked!! Aweful experience!! Jio offers seems to be better
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May 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 20 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Apr 22, 2017
Updated by Navys
So far 2 reference numbers were created as a complaint -
CBNRD[protected] registered on 20-apr-2017 22:00
CBNRD[protected], registered on 20-apr-2017 09:32.
None was of any use..
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