Airtel — airtel secure mislead me and now asking to pay me.

Address:New Delhi, Delhi, 110085

Under airtel secure got my phone fixed. Before the phone is fixed they told me i have to pay 10% of cost of repair cost, which i have on recording. Now they are asking me to pay 10% of estimate vale, which i was conplete unaware of. And they very conveniently have set my phone value at rs 40000 (Invoice says rs. 28000).
I am willing to pay 10% of repair cost as i was told. But they are keeping my phone against my will and asking me to pay 10% of estimate value.
I enrolled under airtel secure after watching their youtube video about airtel secure, which also says 10% of repair cost.
Problem 1. They are not returning my phone even after it is fixed.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hamse galat recharge karwa kar balance chori kar liya gaya hai complain karte-karte pareshan hai koi sune nahi raha hai my id-[protected] mob no-[protected]
Had called Airtel Customer care to split my DTH connection as I had 3 connections. Split of IDs done but the connections are suspended and no broadcast for past 5 days now. Pathetic customer service. Agents do not know what they are doing
RIDICULOUS
Dear sir,
I am facing network issue in greater noida area for a week so kindly make it correct as sson as possible i am unable to call from airtel worst service.
kidly do it as soon as possible

contact no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54520
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information