Airtel — airtel secure one assist | |||
Airtel is just cheating the customers with fake ads, They called me and says subscribe airtel secure for damage and liquid damage they didn't tell about damage classes No body intentionally break their phones how the company rejects claim by saying improper handling, Company says every thing is improper handling and There is a language communication problem with telugu customers How can they apply for claim with improper knowledge should provide telugu customer care executives Airtel secure rejects claims by the name of insurance company, this is totally manipulation to collect money from people which company loss due to jio network Company cheating customers with their knowledge Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
The decision is taken by the Insurance company basis on the accidental damage description given by the customer. These details are required to decide whether the incident taken place was an accidental damage or because of negligence.
The company might have thought that the incident which have happened could have been avoided and hence they have rejected your claim.
We would request you to share your Customer ID with us to investigate your case and get back to you.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepali
Team OneAssist