Airtel — airtel sim not activated after 24 hours

Address:

560085

This is regarding my sim activation. I was on travel abroad when my sim with international roaming plan stopped service. I came back to india and visited nearby airtel office to check the issue. They issued me a new sim saying my original one is damaged and new one will activate in 4 hours. After 5 hours i got to know that the new sim 20 digit number was wrongly fed in system and thus the sim is not activated. Office staff again issued me new sim and said this one will be activated in 4 hours after an heated argument. Also receive sim update request via email but now it's been more than 24 hours issuing the second sim and still it is not activated. Even customer care didn't provide help or the escalation email to 121 did not have any impact. I have lost my credit card and other valuables while i was in us and this number is linked with all my cards. I have to use this airtel number to contact to block my cards and inform insurance folks about. Am in such a critical situation and the service these people provided me is excellent. Worse staffs and service. Really don't know what to do or whom to contact for this irresponsible behavior of airtel company and staff.