Airtel — airtel unable to recharge my airtel prepaid number online (ported from airtel postpaid to airtel prepaid)

amitces

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I've ported my number from airtel postpaid to airtel prepaid. And after activation, i tried to recharge it online but i was unable to do so.
I called customer care many times and mailed them as well but my issue is not yet resolved. I can't port my number to other network as it needs 90 days to be in a particular network.

I'm frustrated and want it to be resolved asap.

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Airtel customer support has been notified about the posted complaint.