[Resolved]  Airtel — Airtel's unethical trade practices in mobile number portability

Address:

Medak, Andhra Pradesh, 502285

I have been a postpaid customer of airtel for about seven years. Recently I changed my office where airtel signals are almost zero. I cannot call or receive calls sitting in my office. I applied for mobile number portability and submitted application on 29/11/2016 for porting in to BSNL along with the UPC code generated. Airtel has not yet released my number to BSNL. Till now I have not received any SMS from airtel on the progress of my request and whether my request is accepted. I have paid all the outstanding bills and in fact more than the billed amount so that they don't blame me for unpaid dues. Customer care of airtel has been misleading me with in correct information. Each time I call I get different information from them telling me that they will "look in to the issue". TRAI has not been very strict with violators like Airtel. Since there is zero accountability, Airtel is taking customers for a ride. I am complaining here after getting no reply from Nodal officer of Andhra Pradesh Airtel Circle.