Airtel — airtel/sim swapping

Address:

Kapurthala, Punjab, 144401

My sim losted before one week. Then i had swap my sim but sim card not activated then after i swap 5 times swap my airtel sim from airtel store. But problem not solve. When i was swap first time then no network on sim. And same fifth time problem sim not activated. And airtel store employees speak to me convert your number in postpaid then it will working. I am also working in telecom company and i know not any porocess like airtel. Soo tell me how will activate my number [protected]. And i give 120 rupes for sim swaping to airtel office. After that problem not solve.