Address: | Hyderabad, Andhra Pradesh, 500028 | Website: | airtel |
Hi I have been using my mobile number [protected] for past 5 years as prepaid number. I was keeping my number by recharging or using active and it was active till Sept 2016. Recently when I inserted the sim it showed inactive. I visited to one of Airtel relationship center in Hyderabad (TS) to activate the number with all the proofs (ID and address proof). Even though I submited my ID, not less than an year ago.
I came to know my number is allocated to some one else. This number is update in all my bank accounts, DEMAT, PAN detail, Aadhaar account, bank acounts, and credit cards, and other utility bills.
For me it not possible to get updated all these details in such short notice as these need physical visit located in different cities. My privacy is at risk as all the SMS (Verification code, OTP, URN) still goes to this number and I am fully prone to fraud as well because of exposed information. How irresponsibly my 5 years old number was allocated to some one else. After this long service I did not expect Airtel to act so irresponsible which put mt at very high risk. I have had it recharged before I left for travel and I had talk time balance on this number which was unused, which was valid for long. not just 3 months, i guess.
My alternate number is [protected] (My moms vodafone number). Kindly take this matter urgently and give me chance to re activate my number. Thanks,
Dr. Imran Ahmed. Was this information helpful? |
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