[Resolved] Airtel — Amount deducted without activating service | |||||
I vijay kumar ([protected]) activated rs.398/- auto renewal on april1 and amount was deducted on april1 . But services of rate cutter was not activated, so i had to recharge from outside and when approached to the airtel recharge person, he spoke to the consirned person and said will get the refund in 2 working days. Till now i have not received any refund and not even able to customer care support by calling 121. I would like to hear response from the higher official, if not will be forced to move to consumer court. Was this information helpful? | |||||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 08 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 08 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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