[Resolved] Airtel — Arc representative don't want to work seriously.. They just do fun at center.. | |||
I had to convert my airtel postpaid to prepaid. For that, I visited to Airtel Relationship center at Vimannagar Pune. One of the sitting representative told me that Conversion process is halted for next 10 days and will be continued after 10 days, because of some issue... I asked him about issue, he told me, some of customers did not convert to prepaid successfully. So Airtel is working on it... Then, I asked him again.. "Are you sure, It will take next 10 days ?", He replied, "He is not sure"... I was doubtful on his talk.. So After half an hour, I visited to Airtel relationship center at CAMP and he did my work... But, I wasted my 2 hrs behind this...because of Vimannagar office representative.. I request to Airtel to take serious action against them... Otherwise nobody will trust on you... I experienced same previously also for converting prepaid to postpaid at Ramtekadi office... Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post, dated 21 January 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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