Sir,
Airtel is frequently 'activating' some 'services', which i didn't subscribed to. No idea about these services. Without my consent they themselves deducting balance like rs.35 for seven days etc. And asking to deactivate the service if i don't want it. Even if i deactivate the service, the amounts deducted are not refunded. When i searched google, i am surprised by the no. Of similar complaints. I'm a prepaid customer of airtel for the past 9 years. They have started looting money in this form for a long time. Iam reproducing the messages i received below.
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Saturday, april 29, 2017 23:24
Spuulmovies service has been [protected]@rs60.0 for 10days. Txn id n[protected], 29apr17 11:14. Service will be renewed after validity expiry. To use, click http://bit.ly/1QhM7Is (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
Tuesday, may 9, 2017, 05:01:
Spuulmovies service has been renewed on your airtel [protected]@rs60.0 for 10days. To deactivate, call or sms stop to 155223.
Monday, may 15, 2017 15:32
Bhojpuri video service has been [protected]@rs70.0 for 30days. Service will be renewed after validity expiry. To deactivate, call or sms stop to 155223. More services? Call 56789 or click http://56789.airtel.in
Sunday, august 20, 2017 10:36
Modelmaniaw service has been activated @ rs35.0 for 7day (S). Txn id n[protected], 20aug17 10:34. Service will be renewed after validity expiry. To use, click http://bit.ly/acmodel (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
Thursday, august 24 2017 11:57
Funstore1 service has been activated @ rs0.0 for 1day (S). Txn id n[protected], 24aug17 11:57. Service will be renewed after validity expiry. To use, click http://202.65.157.201/16b5 (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
Friday, august 25 2017 04:11
Funstore1 service has been renewed on your airtel [protected]@rs35.0 for 7days. To deactivate, call or sms stop to 155223.
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By looking at the above messages, you can figure out the modus operandi of the looting being done by airtel to its loyal customers. You may not notice the content of these messages as it appears like spam messages, so customer tends to ignore them. But by closely looking at the messages, you can calculate how much sums of money they are auto debiting your account without your knowledge or consent. You will not get any such service but the amount will be deducted from your main account.
I didn't subscribe to any of the above mentioned services by myself. I didn't initiate any such transaction. Hence i want that airtel should provide me full refund of the money airtel have deducted from my account, in the name of all above services
Yours faithfully
Manoj
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