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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1133

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H
Hotel Drilbu
from Delhi, Delhi
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wrong information to customer

Address:Kullu, Himachal Pradesh, 175131
Website:Airtel.com

I have a postpaid connection of airtel past 5 years. Last month i visited to thailand and activate some 1100/- international roaming pack. Through out when i was at thailand i use internet. But when i come back there was a bill of 6500/- for internet only. But at the time of activation customer care team was not informed us that 3 gb is available at 1100/- pack. I am a hotelier and i have employee of 180 members. All of my employee has airtel...
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A
Akshata Kadam
from Pune, Maharashtra
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my sim card is rejected from 1 week

Address:Nanded, Maharashtra, 431709

My airtel no [protected].. My name is ramesh kadam.. My sim card is rejected from last week it informed me that we are going update your number for 4g update. Suddenly no network is displaying on my phone. It the prime number for me. Please contact me as soon as possible. Because it is very important for me to keep this number maintain for document purpose. Though i m sick so i can't go for service center...
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S
Sankar Naidu Sagi
from Alwaye, Kerala
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package not working in roaming

Address:Chittoor, Andhra Pradesh, 517644

Hi sir,
Recently i recharged my mobile with rs 399 package with unlimited out going and 78 gb 4g. When i am on roaming it is not working. Again i have to recharge. It is really no meaning. Having ad one india one network when i leave state net work not working is really cheating. It is not mentioned any where when we recharge the offers which doesn't work in roaming. Just see other network jio it works all over india. Airtel should...
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S
Shafali Sharma
from Mumbai, Maharashtra
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frustrated customer care exp for dth service complaint.

Address:Thane, Maharashtra, 421201

Dear airtel team,

Subject - in-appropriate customer service experience for dth service.

Hello to whomsoever,

This is to bring you in notice the very bad experience of the service provided by you for dth.
I had a no signal error issue with my airtel dth repeatedly for 2 months (Jul & aug)
In july i raised the issue and the same was resolved in more than 4 days time after so many...
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M
madhur bhatia
from Shimla, Himachal Pradesh
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kindly take action against

Address:Panipat, Haryana, 132103

Fraud people are available everywhere...
I got a call from airtel operator that we are providing you 349 plan with 21 gb 4g data... I was agree with him... And ported my 4 corporate numbers from vodafone to airtel... Its been 10 days but no data has been credited in my account... I force him to provide me data as soon as possible because these number are for business use... He with my knowledge changes my plan from 349 to 499... Without...
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N
Nayeem Basha
from Varanasi, Uttar Pradesh
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wallet cashback is not added in my account

Address:Chittoor, Andhra Pradesh, 517247

My wallet number is [protected]. I used a wallet to cash back offer item buy. Still a money of cash back is not added to my account yet. What to do. Tell me....
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P
prasad1234213
from Chennai, Tamil Nadu
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fraud service - airtel

Address:600015

Ppl from airtel came spoke to me about portability service they asked me to do few steps got 350 from me and left. Wen he just left i called the number from the bill that i dont want the service becuase i still dint finish with vodafone billing cycle. I was threatened from a rep from airtel store saying that we ill see how u will get the refund. This is totally not right. 350 is a hard earned money. I lost all the respect i had on airtel....
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R
race3044
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband connection frequent disconnection/router range not addressed

Address:560037

Got the airtel broadband connection on 1st aug 2017.
The technician came and installed the router which comes with connection.

Problems reported to airtel:
1. Router range is not reachable from other rooms in apartment
2. Frequent disconnection happening (Atleast 3-4 times a day)
3. After 10-12 calls to customer care, finally this was registered as a complain after 3 weeks.

As a...
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D
Dr-Vikrant Vaze
from Gurgaon, Haryana
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unauthorized activation of service with money deduction

Address:Pune, Maharashtra

I am a prepaid airtel customer. Yesterday evening i received a message that dindoclub services have been activated and rs.35/- was charged for the same.
I have not authorized any such service to be started.
Also i have not got any response from company regarding complaint no ot[protected].
Please look into matter and refund my money at the earliest possible time....
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M
manuraotyson
from Belgaum, Karnataka
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main balance

Address:Mysore, Karnataka, 570007

My main account balance is getting deducted automatically
I have not activated any packs whatsoever
Airtel is robbing me help!!!
Daily apps tollfre no & company office phone no all redy out off service...

I'm using airtel from more than 2 years and now after upgrading to 4g i. E., lte i frequently facing the network issue in my internet calls and others. I'm being forced to use other carrier if you guys...
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A
asrjan
from Chennai, Tamil Nadu
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change my circle

Address:641027

Dear sir,
I bought a Airtel Sim two weeks before.
It shows roaming symbol. I asked customer care they told this is Chennai sim card so it's shows roaming symbol. And they told can't change the circle.
I bought this sim in coimbatore. So please change my circle.
I can't share my data to other no.
Kindly change to Tamilnadu circle...
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G
Gautam Chanda
from Bengaluru, Karnataka
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deducting balance for unwanted paid services

Address:560037

Hi team,

I have recharged my number today twice.. However airtel has deducted money for 2 or 3 paid services which i never subscribed myself. I tried to call customer care at 121 however could never found an option to reach customer care executive.. Please refund my money ₹30 and ₹15 which u have deducted without my consent.. This is very frustrating since u have no right to deduct amount lime this.....
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Address:Dehradun, Uttarakhand

Unwanted services are being activated on my mobile number [protected] without my consent amd balance is being deducted from my pre-paid number. I never asked for any such services. Please look into the matter and put a do not disturb in my mobile number so that no service is being avtivated. It would be a great help of you look into the matter so that balance is not deducted from my number....
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O
osgsekar
from Raipur, Chhattisgarh
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unauthorized activation and charges levied

I am having airtel post paid number. On 24/8/17, one message came to my mobile stating that "modelmaniaw" is activated and rs 35 charged. If i want to deactivate message 'stop'. Immediately i gave sms to the given no 'stop'. Reply message came staying that my request is considered and they have deactivated modelmaniaw service. So far rs35 not refunded. When i enquired local airtel store, front desk assistants and store in charge expressed...
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R
rajeva
from Varanasi, Uttar Pradesh
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sim deactivation of airtel bharti

Address:Rohtak, Haryana, 124001

I have number [protected] of airtel number for my startup company. But i had to put the startup on hold so i was not using this number. I went to near airtel care center but they were reluctant to help even. My email id and other account get blocked as otp is not coming. Please resolve this problem. You are humbly requested to what need full. I shall be very thankful to you for that....
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G
GirishCH74
from Bengaluru, Karnataka
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continuous disruption of broadband service (airtel) since last 45 days

Address:Bangalore, Karnataka, 560075

Dear sir, i am writing this mail here hoping that you will look in to complaints and i hope you will sort it out.

The problem is, i am facing continuous internet drop since 15th july 2017, most of the time i lodge the complaint. But this problem has not yet resolved on top of that airtel technicians /service engineers are making fun of me. Since 27th august 2017 to till day i dont have the internet. I have escalated this matter...
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M
Muaaj
from Pune, Maharashtra
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prepaid recharge service

I am very disappointed by airtel prepaid service i have recharged on my prepaid airtel number [protected] on date 31/5/2017 of 149/-. I had a offer at *121*1# saying that a2a free calls and 28 gb 3g/4g data for 28 days @149 rs.in that offer it is also mentioned clearly that if you recharge today then you will get the same offer for 12 months. I've used that offer for 3 successive months but somehow after 3 months that offer has disappeared....
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K
KoushikSarkar
from Kolkata, West Bengal
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wrong charge in my airtel postpaid bill

Address:Nadia, West Bengal, 741235

In my airtel number they charged a bill amount of rs 1721.56 and they said that the bill is internet useges while their application (My airtel app) showing i have free data of 15.1 gb and when i use internet they deduct data from the remaining balance...
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A
aashish.sharma
from Delhi, Delhi
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regarding airtel prepaid recharge

Address:Amritsar, Punjab, 143001

Dear sir/mam.

I recharged my airtel no [protected] with the amount of 349 for 4g data and unlimited calling on 29th of august 2017. I got free calling but data pack showing zero balance. There's even no any toll free no where we can directly talk to any customer care regarding this. Please help me out to to resolve the same issue.
I tried no of time on 121, 123 no's to get connected with customer care but no use....
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M
Mithun Bahadur
from Kannur, Kerala
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postpaid mobile

Airtel is showing me 14, 06, 249.80 rs of outstanding bill however my past bills are not more than[protected] rs. I called them bit they were bot able to justify this amount. This is a kind of mental harassment to customer and asking that please call after sometime.

For past several months i am facing this type of issues with airtel and infact that is why i ported on of my other number from airtel to jio. But this time it is...
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