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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1150

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J
Jaya R
from Bengaluru, Karnataka
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duplicate billing due to gst changes

I had raised a complaint in june which was resolved (Look for details below) but the issue is showing up again.

!!! Amount due is ~13 lakhs again!!!

After calling the customer care, i got to know that duplicate bills have been generated owing to some issue with the gst implementation.

They have confirmed that the issue will be resolved by 10th august but the bill generated on 11th august shows...
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S
Swati Lamba
from Mohali, Punjab
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broadband wifi not working... and no one addressing

Address:Lucknow, Uttar Pradesh, 226010

I took wifi connection from ur company few months back... But from last 15-20 days my internet is not working... And every time i call ur customer care depertment... The call is forwarded further and further.. And further... But no one listens to my problem... And even idf some one heras no one addresses my problem... I found it myself... There is a configuration issue... I ven checked the ping test and its good... But that configuration...
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S
Salimbag
from Mumbai, Maharashtra
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airtel data usage not carried forward

Address:Mumbai City, Maharashtra

I have been updating my data packs every month on airtel and you'll have been advertising on tv that the data usage balance will be carried forward every month even if not recharged within the last date.

I have rechaged today and the data balance was not carried forward to the recharge done today. It showed zero balance. Can you please explain why has this happened......
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M
mvsreekanthreddy
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding port

Address:Krishna, Andhra Pradesh, 520002

Actually i thought of porting my airtel number to idea and i messaged to 1900 and i got a code and after sometime i got a call from airtel customer care that they will give a special offer for 399. They promised me if i recharge with that 399 it will have a validity 84 days but i got a validity of 28 day. And i was trying to contact customer care and i was unable to talk to customer care executives and no response to the mail.
My number...
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K
Ktp
from Malegaon, Maharashtra
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airtel plan and service

I am having 4 postpaid connection of airtel and want to port them because of worst service of airtel. And they are not allowing me to port because of their technical issues and stop my data connection also.

Worse service provider in telecom industry. There site is always having problem during payment and asking me to do payment on time and stop my data plan.

Not advising customer about their issues. I was one...
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Address:Chennai, Tamil Nadu, 600042
Website:Airtel

My airtel sim is not working (Ever since yesterday 20/08) i have tried to reach customer call and it was of wast there is no specific customer care ivr option for prepaid. I have tried multiple times and raised a ticker pr[protected]. It has already been 12 hours no contact from customer care and the issue still persists. Very disappointing and annoying....
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A
amitjoshi723
from Delhi, Delhi
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broadband rental amount paid but installation hasn't set up

Address:110070

Hi,
I raised a request for broadband installation on friday (18th august) and also paid the rental amount of 500 inr (Caf no.1134525). I submitted my documents and was assured that connection will be set up on saturday. But i haven't heard from installation team still and when i am trying to call them they aren't answering my phone. It has already been 3 days. Also there has not been any update from airtel team. Seems like they'll...
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Address:Hyderabad, Andhra Pradesh
Website:www.airtel.in

Hello sir,

This is chennakesava, having airtel prepaid number:[protected]. On 15th august, we have recharged with rc 399 and the plan is not working. We have called and complained to customer care (12118) for so many times and no one is helping us. Every one says 'sir! Please remove user sim card and re-insert. With in half an hour your data plan will work'. How many ever times we should do this.

We don't understand...
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V
Vinnig
from Delhi, Delhi
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incorrect broadband consumption

Address:122018

Airtel is fradulently claiming that we are consuming more than 150 gb every month since we moved to a new house and bought their connection. That too when the property is locked and we are living elsewhere. I spoke to airtel today and they said they can't do anythign about it. I renewed my plan and bought additional 5gb data today but they said my modem isn't working and they would send the technician. By the time technician arrived (In 4...
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Address:560092
Website:airtel.in

We would like to lodge complaint on behalf of residents of 2nd cross, bhuvaneswari nagar, bangalore 560 092, karnataka and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr. Rajanna resident of our area site no: 78/a, 2nd cross, bhuvaneswari nagar, bangalore – 560 092 had installed in his rooftop to mobile company towers around 13 to 15 antennas not only in midst...
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Address:560037

Hi,

My prepaid mobile number is [protected].

I have activated international roaming pack with 3999
Now i am in germany but not able to use internet, i am getting internet signal but internet is not working.

I tried to reach customer care by 121, 198 but those numbers are not working from here.

Please help me to get this issue resolved

Thanks in advance....
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D
DrRanjeet Singh
from Meerut, Uttar Pradesh
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data speed is too slow maximum time 0 speed

Address:Lucknow, Uttar Pradesh, 226007

I dr. Ranjeet singh my mobile no. Is [protected]. I use 4g handset and already choosed lte/wcdma/gsm option. I took a plan in which you commit to give 3g/4g speed upto 1gb/day but from few days maximum time your speed is 0.
I complaint your customer (198) but there is no result.
I live in nishatganj lucknow, if you not able to provide your service properly at centre of city then how could you provide at outer area....
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G
guffu khan
from Delhi, Delhi
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network coverage at my locality

Address:New Delhi, Delhi, 110053

Hi all,

Just i would like to bring an attention in your radar that your network connectivity in my area is very poor. There is no or very less signals.

As per customer support response, there is no network issue in my area but i registered so many complaints and still i have not received any satisfying solutions.

Following is my locality address. Please check and resolve the problem asap.
br...
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H
Hari Prasad Nandagopal
from Chennai, Tamil Nadu
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did not solve signal issue for past one month

Address:602105

We have been chasing your service people for past one month orally and registered on 09th-aug-2017 (Reg. No.[protected]. We dunno know what the hell you people are doing. Because of this problem, we are losing lot of customers. If this is not solved immediately we will go to consumer court and file against airtel.

Solve it immediately if not airtel will face the consequence....
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A
Arya prats
from Mumbai, Maharashtra
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postpaid internet connectivity

Address:560100
Website:Airtel

Its been a month now since i raised request on internet issue with my postpaid number-[protected]. Even after calling customer support team multiple times there has been no positive response yet. No one is able to rectify this issue on internet connectivity in particular with above sim number (I'm using alternate airtel sim which has good signal strength). At-least a status update would be nice. I guess, after all these wait ups, it would...
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G
Gauravdhanre
from Panaji, Goa
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coverage problem for 4g

Address:Kolhapur, Maharashtra, 416114

I m at 416114 pincode having problem of less coverage for both from tomorrow. Do smthing as early as possible. If port option is available for me.
Before 2 days i recharge on my [protected] airtel no. Of 399 but i don't get any proper network of the sim. Their are so much important call and massage are waiting, so sir please do something as early as possible...
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P
Pramod S Gujjar
from Bengaluru, Karnataka
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network coverage very poor

Address:577201

I am using air tel sim since from last 4 years, we have office in sir m v road, opp d c office, beside sbi in this location we have the office and air tel network coverage is very poor, everybody complaint is voice is not hearing properly those who made the call to me

It was already complaint 15 day's back but problem is still same

My contact no.[protected]...
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S
Saurabh Bhan
from Dehra Dun, Uttarakhand
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getting 2g speed instead of 4g on the recharge of rs. 399

Address:Agra, Uttar Pradesh, 282004

My airtel no. Is [protected]. After the offer completion of jio i have chosen airtel for the sake of good speed and charged my sim on[protected] with rs. 399/- offer pack that promises 1gb per day 4g speed data plus unlimited local and std calls...
To my extreme shock i was getting the speed of 2g or equivalent, plus there is a sign of "e" that we used to get with 2g speed...
Sometimes, very rare the 4g symbol is displayed but...
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Address:Bangalore, Karnataka, 560077

I applied for new airtel broadband fixed line connection on 18/03/2017 by paying 1000/- cash and 700 rs. Your executive took for landline. Your airtel cff no. - 5089364. The form was filled in the name of surinder bhadana. Mobile number was given [protected]/[protected]. Attaching the copy of form.

He assured me that i will get connection within 48 hours. After passing 48 hours i kept calling your executive that connection is...
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A
Abhishek naulakha
from Mumbai, Maharashtra
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bill not received and deposit amount not released

Address:Bhopal, Madhya Pradesh, 462022

I port my no [protected] from Airtel to idea on 15.8.17. I have not rec. My last bill while deposit amount before bill generation.
I want my last bill and deposit amount of rs 300/- which is given by me at the time of sim received . customer care said that such amount refunded when connection closed...
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