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Airtel Complaints & Reviews

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Last updated Mar 17, 2024
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Airtel reviews & complaints page 3

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A
Avadhoot Dalavi
Jan 2, 2024
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Fiber Broadband connection issues

Address:Chetan Complex, Herware colony, Jaysingpur-416101

Hi Team,

My Airtel Broadband connection is not working for last 8 days. Every day, I call Airtel Customer care at least 5 times and they give me below reasons:
1. Call back is arranged
2. Issue will be resolved in 24 hours
3. It is escalated to Escalation team

I have even tried to call local technician assigned to my complaint every day. They does not receive the call and every time, they...
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I
ifteqh
from hyderabad, Andhra Pradesh
Jan 1, 2024
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Sim network is not coming

Address:india
Website:airtel

Dear Sir/Madam,
Please be informed that my sim network is not working. I'm facing a lot of problems. I'm requesting you to solve this issue as soon as possible

I'm in Saudi Arabia for doing job here.

Thanks & Regards,

____________
Fayyaz Ahmed
[protected]
+[protected]...
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J
Junjesh kumar
from Barmer, Rajasthan
Dec 31, 2023
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Airtel payment Bank deducted amount without any information

Airtel payment Bank pr Maine oct 2022 account open Kiya tha or fir account dormant ho gya or koi transaction nhi ho rha tha na recharge or na UPI transaction to esi karna me add kiye gye 155rs Airtel payment Bank me fridge ho gye or ab us amount ki bina inform or notice diye sidhe Bank walo ne annual charges ke name pe cut kr diye
Kindly requesting you ki mere Bina wajah cut kiye amount ko refund kree...
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S
stsureshbabu
from Chennai, Tamil Nadu
Dec 30, 2023
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Six months of delay in refunding the balance amount

Hi Sir,

I've surrendered my mobile SIM on April/2023 with AirTel and AirTel has sent me the refund cheque dated 7th June/2023 for the balance amount INR 442.88 (attached the letter and refund cheque from AirTel). The refund cheque could not be deposited in HDFC Bank, as the name on the cheque was incorrect (against the ID and Address proof submitted). Hence, I'd requested Airtel to reissue the cheque with name correction....
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K
karan9041
from Jalandhar, Punjab
Dec 29, 2023
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My prepaid connection complaint

Address:Near dav college shital nagar jalandhar
Website:[email protected]

Then my SIM was not activated in prepaid.Sir, I have paid all the postponed bills....
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Address:Kodungaiyur Chennai 600 118

Dear Team,

I am writing to express my deep dissatisfaction and frustration with the service I have received from Airtel Xtream Fiber since the flood in Chennai on December 4th, 2023. Despite the situation being beyond your control, the lack of proper communication and resolution of my issues has been extremely disappointing.

On December 8th, 2023, I raised a complaint regarding the non-functioning Airtel Xtream...
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A
AarthyK
from Chennai, Tamil Nadu
Dec 28, 2023
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Airtel not waiving off

Airtel broadband has not been working for me from 3rd Dec 2023 until 21st Dec 2023. I went for disconnection but Airtel service advisor informed me that he will provide safe custody free of cost for 90 days but they have charged me 500 rupees and they are not willing to waive off the entire amount even after sending proof. Please check the attached screenshot

After I raised a request for permanent disconnection, Airtel created...
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Address:shantived institute of medical sciences, agra

Dear Sir/Madam,

This is to inform you that I was transferring an individual number to the corporate number and i have complete all the formality and also I followup from last 3 month but stil number is not transfered.
I want bloodly explaination that why my number not transfered from last 3 months.

The Airtel services is zero....
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K
krupapavani
Dec 22, 2023
Mar 11, 2024
This thread was updated on Mar 11, 2024
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Main Balance deducted towards incoming/outgoing call

My name is pavani and I'm using Airtel for few years now. I'm staying in Qatar. On 17.12.2023 as I'm not able to receive OTP I recharged with Rs.500/- towards main balance. I came to India on 22.12.2023 and when I checked for main balance it's showing Rs.191/-. I contacted customer care they informed that I made/ received an call from India on 20.12.2023 at 7pm and Rs.396/- is deducted.

It's completely wrong and disappointing...
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D
Danish8321
from Muzaffarpur, Bihar
Dec 22, 2023
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Refund amount not credited to my bank account since 2 month

I have done recharge on 14th of October 2023 of amount Rs.2907 of 799 broadband pack for 3 months. After 1 month they suspended my broadband services stating payment is due, on contacting airtel customer care they said that they refunded/reversed the amount on 24th of October but till date I haven't received the amount. On asking the customer care for the same they are not willing to accept that the amount is not refunded back to me despite...
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nagaraju.palepogu
from Chilakaluripet, Andhra Pradesh
Dec 21, 2023
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Broadband Fiber

Address:Flat no 16, udyog vihar phase IV, gurgaon, Haryana ,122015

Hi sir
This is Nagaraju Palepogu from CHILAKALURIPET, PALNADU District, Andhra Pradesh 522616,
Iam purchased Airtel Broadband Fiber Internet service on 06/11/2023
Fiber I'd:[protected], 40Mbps Plan 6 Months,
Download speed very slow 800kb or 1mbps, not increasing, iam raise complaint many times but issue wasn't resolved,
Finally Cancel request done on 23/11/2023 raised, Approval done on 29/11/2023,...
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G
gauravpathak0885
Dec 19, 2023
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Addon Channel not removed

Airtel Added 5 Channels in My DTH connection ID [protected]

281 - Star Sports 1 Hindi
293 - Sports 18 - 1
294 - Sports 18-1 HD
278 - Star Sports 1 HD
109 - Zee TV HD

After Multiple request these channels are still not removed from my account. Either the airtel provide the charge waive off or i have to forcely complaint to the Consumer forum...
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G
Guddura.raj8
Dec 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam with customer

Address:आदर्श ग्राम रोड न १ मुजफ्फरपुर बिहार पिन ८४२००३

मैं एयरटेल एक्स्ट्रीम फ़ाइबर पिछले अगस्त २०२३ से सितंबर २०२३ तक प्रयोग किया एवं उसके बाद प्रयोग करना बंद कर दिया जब एयरटेल द्वारा फ़ाइबर इनस्टॉल किया गया था तो कहा गया था...
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G
Guddura.raj8
Dec 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary bill send by airtel

Address:Aadarsh gram road no 1 Muzzafarpur Bihar 842003

I’m not using airtel Xtream Fiber from September 2023 but every months airtel send me an unnecessary bill and irritating every time to make me a call....
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G
Guddura.raj8
Dec 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary bill sending

Address:Aadarsh gram road no. 1 near Reyansh hospital Muzzafarpur Bihar 842003

Not even using internet to airtel Xtream Fiber from September but bill is generated every months it’s a mentally harassment from airtel....
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K
kanispring
from Hyderabad, Telangana
Dec 14, 2023
Dec 28, 2023
This thread was updated on Dec 28, 2023
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Postpaid connection Wront info by Airtel Showroom and Customer care no response for the issue

Address:chennai

Help -- Chat Now - Lang -- Action - Post to Pre - 6Digit OTP

I was exhausted from explaining my issue to each and everyone every day to solve. This is the very very very worst service I ever faced. Since the issue started last week I called Airtel and explained my issue for around 1 hour In the final they simply said would arrange a callback for the issue. Even yesterday I spoke with Nisha Shankari around 2.30 hrs and...
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D
Danish8321
from Muzaffarpur, Bihar
Dec 14, 2023
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Broadband issue payment issue

After doing the payment of Rs 2907.95 on 14th of october for 3 months of 799 plan my airtel broadband still not updated and after contacting Airtel customer care they said that payment is reversed on 24th of October which I haven't received and top of that my connection is also suspended...
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S
Sandilya Manyam
from Bengaluru, Karnataka
Dec 13, 2023
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About Unlimited 5G data

Address:New Delhi

As per the recharge packages of Airtel they promise me to give unlimited 5g data where there is an access to 5G network but they are not giving me the unlimited data as they promised despite of getting 5G access and having all the requirements needed for 5g network...
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R
Rajkiran Shetty
Dec 13, 2023
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Dth not working but subscription reduced

The dth complaint for unable to view any channels pending with Airtel customer care. Calling customer care only given assurance that it will be resolved soon but no techie visited site . One month over and complaint still unresolved but dth subscription has reduced to zero. When I have not used the subscription and complaint pending on Airtel side how they can reduce the subscription....
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D
dipuna81
from Paradip, Odisha
Dec 13, 2023
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Internet speed low when recharge with year plan

Address:Airtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram – 122015, India Tel. No.: +91-124-4222222 Fax No.: +91-124-4248063

Very bad Speed of internet when recharge with a 365days plan, and also Airtel offers unlimited 5G data to his Costumer but after daily data limit over it internet speed goes to 2g data network, it is a bad habit to fool costumers...
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