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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 354

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I had never faced such type of problem ever from last two days my Airtel sim is showing no service and emergency call only I can't even call the customer service care 121 nor 198 to sort out or make a conversation to sort out the problem I request to fix the problem ASAP or give some helpful suggestions to fix it....
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J
joys chandran
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recharge failed but amount debited

I am recharge my Airtel number [protected] through Netbanking on 22 April 2020 of rupees 98 . Recharge failure but amount debited my account. Please recover soon as possible

Thank you...
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Raised a complaint on 18th with broadband not working. The resolution time was 22nd on the call. I get a message the next day which is 19th that the engineer visit will visit. This did not happen until eod even after call follow ups.

I waited until today 22nd considering the pandemic to get another message that it is delayed until 29th. Is this a joke? They don't realize that i won't be getting paid if my internet is not working....
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My no is [protected] and address is c-65 anand vihar delhi-92. On 26-3-20, i charged my phone with rs79/- and without making any calls, it was indicated that i have no balance. I again charged with rs79/- again on 28-3-20 but still i could not make any calls. Several times i tried to contact 121 customer care but this is not available. Thus rs158/- is deposited without any calls being made. I fear to deposit more as i will loose money without...
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Yesterday on 21 april 2020 i have made recharge on rs 449 for my prepaid airtel number through airtel app by using my icic card however the transaction got failed but money deducted from my bank account....
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I had paid my airtel broadband bill payment online via the airtel thanks app.
The payment was done and ₹707 were debited from my bank account.
Now into the airtel thanks app i got the bill for the payment but my internet balance is still zero even after full payment.
I had tried to contact all the airtel customer care numbers but there was no response from there. Further i get messeges of downloading some further useless...
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B
Bolo Das
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no company

Address:assam, dist.bongaigaon

I just connect the hostport...
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Address:Vill Pali Post Pali

Sir i want to recharge my number then i proceed with airtel bank and debit card of central bank of india. I got otp and i proceed then my balance total of rs548 debited from my debit card and recharge was not done. Then i waited for 24 hour and it does not help me.
Then i contact with airtel customer card but they does not respond anything yet and i also contact with central bank of india authority they also do not pickup the call...
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M
Manish Khadse
from Mumbai, Maharashtra
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sim not working, airtel prepaid

On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting my bank otp etc..
As a result cannot call 121 or 198. Tried calling through other phone, but then there is no option to speak to customer care executive.
Kindly look into the matter urgently.br...
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R
Ravindra Malhotra
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recharge done but service not resumed yet.

I have recharged my airtel dth account but service is not yet resumed....
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O
OP_Superman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel broadband online payment deducted from my account and the payment was failed

Address:Shimoga

I wanted to have Airtel broadband connection so I contacted Airtel executive and the executive came to my place to fill online form, after filling all the information i got a message form 121 for online payment however I made a payment of 4, 128 and the amount has been deducted from my account and payment was failed...
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Address:BANKURA, WEST BENGAL

I make recharge my sim card with Rs. 48 for 3 GB internet service on 21.04.2020. My mobile no is [protected]. But unfortunately the recharge facility is not provide. But Rs. 48 has been cut from my account. Transaction reference no. is IHM5476047
Please give me 3 GB internet to my mobile no or refund Rs. 48....
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S
senthilkumar balakrishnan
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recharge initiated but didn't receive the confirmation

On 17 the april 2020 made an online recharge of rs 49 each for my numbers [protected] and [protected] through upi payment

I received the recharge initiated message but not confirmed till date and the money has been deducted.

Am not able to reach their customer care also due to covid19.

Please take action asap

Thanks

Senthilkumar balakrishnan...
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Since today afternoon, i am getting 'network busy' error while making calls and then it gets disconnected. Others trying to call me are getting error that my phone is switched off or out of network.

Please help as i am unable to make or receive calls. Tried switch off, switch on, reboot. Tried manually selecting mobile network. I can see full network in the network bar, also getting data service but unable to make or receive...
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I Reema Kumari is very disappointed with this act of Airtel, my airtel tell sim card i.e No- "[protected]" was unregistered 2-3 ago without any prior notification, this has caused me too much lose.
I had a talk with the customer care executive and he clearly told to contact the nearby airtel store which is not possible in this lockdown situation.
If the SIM will not be activated it would cause me too much lose. Please resolve...
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Address:S Block, Gurgaon, DLF Phase 3

Hi Team,
This is to inform you that I have requested for Airtel Xtreme Fiber Connection and got a call from one of your representative regarding confirmation and KYC. After successful document process and online payment (link provided by executive came for kyc) on April 11, 2020 I was told to wait for 24 hrs and engineer will call for installation. But till now I haven't received any response from your side.

Neither...
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M
manu29
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airtel stealing data

My montly internet plan - 1499 rupees
Data plan - 500 gb/month
Additional plan - 299/month (For 3333 gb per month)

I started this plan on 19th of march 2020, but according to aitel i have consumed 500 gb data in 2 weeks, then i activated the unlinited data plan that is 3333gb per month, then, according to airtel i have cosumed 3333 gb in 2 weeks.
Please take action against airtel...
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Address:India

I had Reacharged my dth connection no.[protected]
Registered mobil no. [protected] on 23 march I recharged from Paytm so many times send mail no response not even returning my money I gave them proof also...
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I had done recharge through airtel app and payment was done through phonepe of amount 548 and it was credited to airtel and the message and details is with me but now its more than a week and recharge is not done and the worst thing is that airtel app is not showing any transaction history. The payment details is with me and what can i do now. Either a cashback or recharge is necessary....
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R
Romina D'souza
Jun 4, 2022
This thread was updated on Jun 4, 2022
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puk code and date of birth

My airtel sim card is locked and its asking for puk code. So i called on the customer care number (121) but they were asking for the date of birth in dd/mm/yyyy format but after inputting it, it says that the date of birth is wrong how is that possible, how come it shows wrong. Here is some issue with their system. I need help here because my sim card is locked and i am not able to connect to the executive due to the corona virus outbreak....
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