Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 352

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sujay Hukkeri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to recharge my mobile number 9687854510

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from hyderabad (Telangana circle). I have started facing this issue since a three months now. Earlier i was able to recharge my number

1. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number [protected].

3. I tried with other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Javed Iqbal Razwi
Report
Copy

no network in my airtel sim card

Hiii my self javed iqbal, working in abu dhabi. I am an airtel user just before 3 weeks it stopped working. There is no network in my sim. I started to reach airtel customer care but i couldn't. This number is very important to me please help me in this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sangam Vihar, GMS Road, Dehradun, Uttarakhand, 248001

I have subscribed to a airtel postpaid plan of rs 999/- on 22nd april 2020 (Upgraded from previous rs 699/- plan). On 23rd april 2020 (The very next day), it showed me a usage of more than 50 gb (In the airtel app). It is to be noted that my background apps do not consumed data as i always go for data usage mode. Hence, this analysis in airtel thank you app is completely unacceptable, misleading and impossible. This has happened to me previously...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Airtel company

Dear airtel,
I want to put to you notice that i have recharged an amount of rs 449 from the airtel app through bhim app. The money has been deducted from my account but recharge wasn't successful. I haven't received any message regarding this nor got the refund back. Please look into the matter and refund the amount as soon as possible.

Yours sincerely,
Dia...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:H.No 96 rohini sector 6 pocket B2

Last friday call for broadband service from airtel.
Person came and completed verification process and paid the amount immediately for faster service.
But from then one week passed no engineer visited the site for installation.
Also trying to reach to the person who. Came for verification.. All number switched off.
Neither cancelling the request or processing the request....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sugumaran Pachaiyappan
Report
Copy

double payment on broadband connection

I'm Sugumaran and i got a new connection form Airtel xstream from 17 th April 2020. During the new connection payment 1st time i have paid Rs.2828 on 13th April 20 through your airtel using my Debit card. your office people said not received payment. But amount has taken my account.
Then 2nd time i have paid Rs. 2828 to airtel using Online payment on same day 13th april 2020.2nd times transaction amount also debited my account. br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am Santosh Kumar a regular Post Paid user of Airtel for a long time, I have more than 10
active connection with you.

But I am serious billing issue from your end & for the same, I had discussed with the customer
care, representative, many time and mailed the same, but not getting proper solution of mine issue.

Airtel has charged INR 5, 000 (approx)amount as postpaid for the Number +91-[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am using airtel dth services since two years from now. I was watching dd national (Channel no 148) and dd bharti (Channel no 151) regularly. Both of the channels are part of dd pack which is free of cost and for watching this pack we just have to take monthly recharge of 153 inr. While going through the airtel app it is showing that dd pack is part of your pack and can not be removed but since four days i am getting error 4 on all the channel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have recharged my mobile number [[protected]] through net banking for rs. 399 on 21st april 2020 and received an sms with transaction of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Rubia...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishtha1@
Report
Copy

error code 004 not resolved

Address:AGRA

I am having error code 004 i.e. channel is not subscribed. but in airtel app my pack is showing that channel is part of your package. I am complaining since 4 days but they are raising service request and closing that request within few hours without resolving the issue . Customer care executives are not replying even after so many mails. I am getting this error 4 for DD pack which is free of cost and as per central government guidelines...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Since last 10 days (From[protected], i am unable to make outgoing calls and use internet from my airtel sim ([protected]) inspite of having active recharge plan. After the problem arises due to lockdown it is not possible to reach the cutomer care representative. So, in thought of that i might have no balance, i recharged my airtel number again by 399 plan on[protected], but still the problem doesn't get resolved. Today on[protected] just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arulpiereraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund for airtel broadband

Address:Chennai

CAF NUMBER: [protected]
DSL:[protected]

Hi - I ordered for Airtel Broadband connection on 28-March-2020. It was a quarterly plan for the price 2828.00. Installation person came to my home on 12-April-2020 and confirmed that Interner connection is not feasible due to distance of my house location from the Internet box. I didn't got cancellation confirmation nor didn't got my amount of refunded.

As a matter...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
basavaraj_hg
from Delhi, Delhi
Report
Copy

unable to register sim in my device

Address:Shantiniketan layout Bairedevarkoppa Hubballi

Sir I am not able to register sim card no to my device sim airtel prepaid device samasong Galaxy A10 kindly do needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shan6687
Report
Copy

not recharged but money deducted

I recharged my airtel number through airtel app for Rs.448(84days 1.4 GB/day) on 13 April 2020. The plan seemed to be not valid, so the recharge was unsuccessful but the money got deducted from my bank account. It was stated that refund will be initiated between 7-10 days but still no money is credited from airtel to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai

Today got call from airtel, and they asked me to send stop to 121 by sms! But when my sim itself is not working, how can i send sms. I am trying to call back, but the number is coming busy.

On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parr
Report
Copy

wrong recharge account

Yesterday i have done recharge on wrong airtel prepaid number.
wrong number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T.mithran Priyadharshini
Report
Copy

transaction failed but amount deducted in my account

Address:valavanur

I tried to recharge rs 678 in my account.recharge was failed but amount in my account please refund my account.
transaction detail
seq no[protected]
terminal id[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramasamy Srinivasan
Report
Copy

unable to register my sim

Unable to register my airtel prepaid sim.

Mobile number [protected]

It was working until last week but suddenly is it not working.

Some time the signal is coming after enabling and disabling aeroplan mode but with in minute again getting some blocked symbol.

Especially when i am enabled the mobile data then immediately the signal gone even i cannot make a call

Due to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Kumar Parmar
Report
Copy

connected but no internet

Internet problem in pc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
7
7850satish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but recharge failed

I have recharged my mobile number [protected] through axis bank app for rs. 399 on 8th april 2020 and money deducted with transaction reference no [axmob/mbr/p5qc81r25546]. Bank transaction was completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account. Please refund my money..

Regards,
Satish...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy