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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 444

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S
Saroj Sanyal
from Mumbai, Maharashtra
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change of plan for recharge of dth multi connection tv

Kindly this is to inform you that system of airtel dth is totally fraudulent,
I could not choose my airtel cable connection plan because they have misguided me every time whenever i have called the customer care service. From the past two days i have called the customer care service several times for the above but every time the person receiving my call passed the call to someone else & then again the same cycle continues & my problem...
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A
avireddy15
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid mobile connection

Address:N-12 ED 29/1, Baharatmata Nagar, Hidco, Aurangabad, Maharashtra, 431003

Hi team,

As per subject my prepaid no. [protected] sim not working, so i visit nearest airtel point situated in connaught place, aurangabad

He say my sim card block due to kyc, so i give may govt regt. Document aadhhar and pan card.
But he say we cannot start your no. Please convert its first in postpaid then its will start my number.
Why we pay extra money for simple issue due to kyc document.br...
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J
Jayesh Mohite
from Mumbai, Maharashtra
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sim not activated after porting showing emergency calls only

Yesterday i received message for confirmation of port to airtel as per that information my old sim lost network and new sim is not activated after 13 hrs it's my only one number which i use help me please it's really urgent to get my number active. Im getting emergency calls only for my new ported sim. I tried contacting costumer care but they saying me to wait and not giving any details on time required for my sim card to be activated....
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K
kcb prasad
from Delhi, Delhi
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amount debited from account, but recharge not done

I have tried to top up recharge my airtel mobile with rs. 399 on 25 sep 2019 through sbi internet banking (Transaction reference no. Ihl2660470). However rs. 399 was debited from my account, but recharge not done. Thereafter, again i tried to recharge with same amount which was successful. The amount of rs.399 may be credited into my account at the earliest....
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R
Rangrej Anis
from Pune, Maharashtra
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airtel 4g hotspot is connected but no internet access

Address:Pune, Maharashtra, 411013

Me and my all team mates bought airtel 4g hotspot and its working fine before 14th september. Suddenly all o[censored]s airtel 4g hotspot connection is stop working. I called to airtel customer care but they said may be it is device issue or sim issue or may be network issue in my area. But fact is we all staying in different place in pune and we all having a same issue. It means its not a device issue or area issue. We can see our sim is in active...
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Address:New Delhi, Delhi, 110059

An illegal installation of mobile tower in highly dense residential society adjoining subject building is going on, we have lodged complaint with local police, rwa, and copy of the same is sent to sdm, mla as well, but of no use, erection still going on, kindly help us to get rid of this nuisance which will become a. Serious health issue for all our family members......
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ewestsiders
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delete files

Address:Green Wave Street, Bhopal, Madhya Pradesh, 10062

Mera no. [protected] hai. Last month maine check kiya 15/= mere airtel prepaid se less ho gaye hain. Jab ki maine koi service activate nahi karai. Maine 121 per complaint ki. Customercare executive bola yeh hum ek saal se kar rahe hain vas pack ke liye. Uske baad mere pass message aaya ki yeh service deactivate kar di gayi hai. Kal phir se 15/=deduct kar liyevas pack ke liye. Aisa kai baar ho gaya. Airtel wale kabhi chat ke liyeaur kabhi...
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Y
yatin170
from Mumbai, Maharashtra
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new sim did not activate

I gave a porting request to port my sim from bsnl to airtel and i got the sms on 26th sept 2019 time - 8:42pm that my sim porting request is validated and that my sim will get activated after 12:24am on 27thsept 2019 once my old sim losses network
My bsnl sim lost connection at 1:30 i put the new simcard in my phone there was network for 30 seconds another message came that my service is set and when i tried to call for activation...
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S
Shashiddm
from Chakia, Uttar Pradesh
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recharge unsuccessful request to money refund

Address:Muzaffarpur, Bihar, 843125

Dear sir, I tried to recharge my Airtel number through my Airtel app by rupees 129 on 08 September 2019 at 8.25 am that was unsuccessful. Then try again with same amount on same day at 8.50 am that was successful. So, please first unsuccessful recharge amount refund my bank account. I already talk to senior customer care executive but till date money could not refunded....
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D
Dhshad
from Patti, Uttar Pradesh
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recharge have not done successful but payment debit

Sir, I requested to you that today I recharged airtel mobile number [protected] with amount Rs. 399 by airtel money app account number [protected] with use of Amazon app. Amazon app show recharge payment successful and also call with Amazon customer care.whose also informed recharge successful it's airtel company problem so please solve problem....
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H
Harsha HD
from Mumbai, Maharashtra
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incorrect billing with a bigger bill plan

Address:560076

Hi,
I have an airtel post paid mobile connection since 2005, plan 149 (Rs. 149/mth) till july 2019. Suddenly without my consent they have changed my plan to plan299 (Rs. 299/mth) and i got to know this after seeing the latest bill for aug2019. I called up the customer care 198 and they said the plan149 is closed and hence they have changed my plan to plan299. How can airtel cancel a plan without notifying the customers? Why should...
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P
PrasanthMSKTM
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sim porting and customer service issues

Address:Info park, Kakkanad, Ernakulam, Kerala, 682030

I have ported my number [protected] from bsnl to airtel last week. Unfortunately, the sim has been lost before tele-verification call. Therefore i approached info park, kochi, apple store on 25/09/19. They provided new sim and ask me to mail to cochin. [protected]@airtel.com for tele verification request. The store manager has ensured that i will get a tele verification call within 4 hrs and sim will be activated with another 4 hrs, so total...
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P
Prem Chandru
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited, recharge unsuccessful

Dear sir,
I tried to recharge my airtel number through myairtel app on 26th september 2019, 9.20 am for rs 399 but the recharge was unsuccessful but the amount was debited. Immediately i called customer care, they said to wait for another 1 hour but till the recharge is unsuccessful only and the amount was not returned to my account.
I trusted myairtel app and i used it but it caused me this problem. The amount rs 399 is so...
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Address:Ernakulam, Kerala, 682301

Hi,
I have requested for port of my airtel prepaid to change the circle from karnataka to kerala from an airtel store and received new sim and televerification pin for that. After some days i came to kuwait and yesterday i got msg that my number will be ported in to airtel by 25/09/2019,
Now i am in kuwait and my old sim has no signal and the new sim also has no signal.
How can i activate my services from here. It...
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R
Rohit Kunwar
from Agra, Uttar Pradesh
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about signals problems

Address:Vill- rajoli po Horawala via sahashpur tehsil vikasnagar dist Dehradun, Dehradun, Uttarakhand, 248197

Hello sir /madam
I m rohit kunwar using airtel sim since last three year. All these years your services and signals were amazing. But now days it's been very poor.
I m professional person. I work as an advocate and due to your company signals quality my work is affecting now. My clint's wants to consult anything with me but they cannot just because of your signals quality.
So please airtel fix this problems...
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U
Upwards Finance
from Mumbai, Maharashtra
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recharge done but not reflecting

Address:Mumbai City, Maharashtra, 400069

I have recharged my phone with a 597 plan on the 24th of september 2019 still my account is not credited. My name is sahil shah my contact number is [protected]. I have recharged my phone on 24th sep 2019 of 597 still money is not credited in my account nor i have got any refund. I have got a reference number from my bank related to deductions authozide code is 643778. Please help....
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R
Ravi Guddad
from Vellore, Tamil Nadu
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worst support / worst billing

Address:Bangalore, 560036

I had requested airtel to disconnect the number in the month of july and it got suspended to and without knowing they have reactivated the account and now airtel team is creating bill and asking me to pay the bill. When eve call customer care they only say it’s suspended but still bill is generating, am not sure how this case will resolve and they provide different different information every day.
This is how you guys fetch money...
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K
KV Vishwanath
from Delhi, Delhi
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poor internet speed in 4g

Address:#101, 1st Crs, 1st Mn, Siddeshwara L/O, Hesaragatta Rd,Bengaluru, Karnataka, 560073

I have been an airtel customer since the beginning of my mobile activity. Offlate airtel internet has become terrible. It was working well, now even images don't load. Most of the times, pages don't get loaded. This is highly irritating.in this age of competition i do not understand how airtel has slipped in service. I am in the cap of 1.4gb /day, 4g, but speed is in bytes. I expect airtel to improve their service urgently....
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K
kaveti kalavathi
from Hyderabad, Telangana
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not able to get calls and make calls

Address:5-88. nadergul village, Hyderabad, Rangareddy, Andhra Pradesh, 501510

Dear team,

I had changed my mobile no [protected] postpaid to prepaid on 14/09/2019, from that day to till date i am not able to make any calls or get any calls. I had called daily to customer care to resolve the issue asap but they simply say they had raised a complaint and will be resolved in 48 hours. I got fed up with this. I had recharged with rs.495/- on 14th and even customer care persons are saying they had got everything...
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T
thakkarsonal
from Ahmedabad, Gujarat
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wrongly and illegally wiped out data by airtel

Address:380007

Hi,
Greetings.

This is regarding complaint number regarding wrongly wiping of my data by airtel. Complaint id is[protected]

Please refer following points.

1. Upon 3rd sept, 2019 my allotted data was 68 gb approx (40 gb allotted and 28.5 gb unused of previous month). Screen shot of data balance has been attached.

2. I received message from airtel on 12th and 13 regarding...
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