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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 492

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S
Superna Kaul
from Delhi, Delhi
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excessive airtel bill amount on 9560613460

Address:110047

Hi Team,

I have received March Month bill 4600+ for mobile number [protected].

Neither I asked anyone from your team to start international roaming service nor I got informed before starting this service. Even, there was not any info regarding how to stop those services.

I was under the impression that this service was complimentary as I am valuable customer of yours. So, I made usage accordingly.br...
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T
Tanish Gangwal
from Mumbai, Maharashtra
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refund for failed transaction (amount deducted from my end)

Address:A3-9, Vrindavan, Dongre Park, Nr RCF Hospital, Mahul road, Chembu, Mumbai City, Maharashtra, 400074

The Bill payment of my postpaid no[[protected]], using Airtel App has failed
I had done the payment using phonePe wallet

The transaction reference ID is [C1906121610487324565437] thetransaction amount was of Rs. 1568 on 12 June 2019, deducted between 3 - 3.30 am.

Please look into the matter, and either credit my phone account or my bank account.

Thanks
Niraj Gangwal

airtel...
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R
Rahulsidh
from Mattanur, Kerala
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non upgradation to platinum status

Address:Ernakulam, Kerala, 682020

Airtel has been going hyper over its #AirtelThanks program where subscribers are supposedly offered rewards based on the kind of plan they subscribe to. However, despite meeting all requirements as indicated in the Airtel Thanks app, Airtel has been refusing to upgrade me to Platinum status stating that conditions printed in their terms and conditions are errenously entered. Attempts to escalate to nodal officer have not succeeded nor does...
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S
Shruti Mukherjee
from Delhi, Delhi
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all sites getting redirected to one.airtel.in/rcconf

Address:Kolkata, West Bengal, 700047

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Mobile Service ProvidersAirtel spam redirects to one. airtel.in
[Resolved] Airtel...
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V
vinybhu
from Mumbai, Maharashtra
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na validity of recharge was reduced to 30 days

Address:D-304, Silver Line Apartment, Opposite BBD Engineering College, Faizabad Road, Lucknow, Uttar Pradesh, 227105

I have recharged my Airtel Number [protected] on 13 May 2019 with Rs. 100/- (Transaction ID- [protected]) using Airtel App. When I recharged the validity of the recharge was NA. It means the validity should be unlimited. But after recharge the validity was reduced to 30 days. This is totally fraud. Airtel is fooling the customers with this type of cheating. Clarify my doubt or I will file case against you in consumer court. You cannot fool...
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सब से हटके मेरा विवरण SUPER HERO SHIV KUMAR
from Dehra Dun, Uttarakhand
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recharge validity deduction

Address:MOHALLA KASHIRAM AVAS, WARD NO 13 BLOCK 35, POST BISAULI, 243720

हमारे द्वारा कराया गये 199 Plan Recharge Validity Deduction
Mobile No [protected]
558 बाला Plan Actived था जो कि[protected] को खतम हो रहा था हमने खतम होने से पहले 199 Plan का Recharge करा लिया था जो कि[protected] Actived हुआ जिसमे हमे केवल मात्र...
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A
Anilpinku
from Mumbai, Maharashtra
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sim activation and frc

Address:Khordha, Odisha, 752020

Airtel didnt active my new prepaid sim after 12 hours.Retailer Bhagabati Communication asked me to take another sim with my ID. And to return that sim. I was taken. But why both Retailer and Company harrashing customers. For extra profit retailer doing this job to sell swapped sim to another person which Activated by Other Person's ID....
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S
S.khushbu
from Delhi, Delhi
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recharge services

Address:Namkum, Jorar pahan toli, Ranchi, Jharkhand, 834010

I have done recharge on another airtel number through the airtel app. And while the payment process was going on and suddenly it showed access denied. But the amount got deducted from my account. Still message of successful recharge done came on another number. My query is if the recharge was successful then why services are not active on that number. And if the recharge was unsuccessful but amount was deducted then where my money has gone!!...
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D
Dr. Ankit Jain
from Agra, Uttar Pradesh
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dth

Dear Sir,
With ref to Airtel tv Dth ID: [protected], I recharged my pack with Rs. 176 on 10.05.2019 and requested to hold it for month as I am out of station. Person from customer care centre promised to process the request of hold and send a confirmation for the same via sms. Today, again I received call from the customer care to recharge my pack. I was surprised to attend the call and got disappointed with the Airtel tv services....
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D
dinesh reddy koppula
from Hyderabad, Telangana
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complaint registered but not yet resolved for the past 15 days

Address:H.no: 6-42/2/302 , R.K.Residency, 3rd floor, Flat number 302, buddhanagar road number 8, Peerzadiguda, Hyderabad, Ranga Reddy, Andhra Pradesh, 500092

It's been a more month since we have opted for airtel DTH and the issue started on 27th May 2019. As per the IVR instructions we have followed and waited for the issue to resolve.

First complaint registered at : june 1, 1:15 pm
Complaint id : 89812677

Complaint has been carried out without any result till june 2

The assigned engineer did not reach out and had auto resolved the complaint...
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S
Sainath Sagar
from Hyderabad, Telangana
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airtel post paid to prepaid conversion.

Address:Hyderabad, Andhra Pradesh, 500079

Hi, on Friday ( I.e.,[protected] I requested to change my postpaid to prepaid. They said it will be FRC, so asked me to recharge. I gave them 495 rupees to recharge. They said it will be converted in 24 hours. But it has not converted yet. I went on Saturday to ask they said it will be done in few hours but use. Now when I am calling them they picked and said will update in Few minutes. Now there Mobile is switched off. Please tell resolve...
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D
deepak77379
from Delhi, Delhi
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misleading consumers by unlimited calling plans.

Airtel is misleading by customers with their unlimited calling plans. I am not able to call any helpline numbers starting with '1860' with unliMited calling plan. For that I have to top up my number with extra money in order to call the helpline numbers. That too at very high cost of 2.40 rupees per minute. This is not fair. Other services like JIO includes these numbers starting with 1860 in their unlimited plans. If I am an airtel customer...
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S
satwickdash
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel prepaid recharge unsuccessful, but amount was deducted

I recharged my prepaid no, using internet banking.
After entering OTP, the amount was deducted but then I was redirected to a recharge unsuccessful page, on airtel.in .

The transaction reference ID is[protected].
The transaction amount was Rs. 399 on 11 June 2019, between 11 - 11.30 am.

Please look into the matter, and either credit my phone account or my bank account.

Thanksbr...
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U
Utkarshjha
from Patna, Bihar
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absolute ripper. fraud company. been exploiting us for 3 years

Address:65, New Colony Peer Baba Chowk, Near Combined building, Chhoti Khanjarpur, Bhagalpur, Bihar, 812001
Website:Airtel

I've been using Airtel on my [protected] number for over 2 years now and all this while Airtel has been dedicated in making its data services highly unreliable, inconsistent and persistently slow, extremely slow net.
For two years I literally had to TOLERATE airtel. It's infuriating when you're paying the company in good amounts for the service they promise and then not only deny you that, but also denies any way by which you can get...
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S
Sandeep.2712
from Hyderabad, Telangana
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not fixing the problem but charging for channel

Address:RDB coconut grove, high tension rd, mayuri nagar, miyapur, Ranga Reddy, Andhra Pradesh, 500049

Customer id [protected] airtel dth, complain register on 7 June 2019, not fixing and charging unnecessary. Pathetic service. There help line people are only bluffing. Require your help.

I have raised a complain on 7th June 2019 stating not able to view channel, till date no one visited and closed the complain(sr[protected]...
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G
G VENKAT MANOJ KUMAR
from Raigarh, Chhattisgarh
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recharge plan validity days

Address:JINDAL POWER LIMITED TAMNAR, Raigarh, Chhattisgarh, 496107

Why my plan validity is showing 2 less days than the actual period which was mentioned against the recharge amount even as I have recharged just now please get it cleared as soon as possible or cancel the recharge and I will just switch to some other network as this is robbery in all sense and even my Airtel app is a waste it isn't helping neither with recharge nor with support...
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S
Si2903va
from Chennai, Tamil Nadu
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sim card issue and number not activated

Address:Korattur, 600076

I have recently converted my Postpaid number to prepaid, previously it was my Husband corporate account. On 10th May i converted to prepaid and 11th of May i made recharge of 399 pack. But after two days my sim got failure/error. so visited Airtel store and got new sim dated (18May2019), expected it will gets activate within 24hrs. But got frustrated with Airtel because since then i have visited many Airtel stores and got 4 new SIM's till...
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C
crazy11 fun for cg
from Delhi, Delhi
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my amount is not refund

I have done a payment by upi and my transaction is failed but my amount is not refunded yet 13 days are gone.and I was talking many times Airtel wecare but they don't solve this issue they told the amount is debited but Amazon told it is not credited that why transaction is failed (I have done reacharge on Amazon but it is failed and my amount was not refunded )

Transaction id--[protected]
Airtel number-[protected]br...
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Address:560061
Website:airtel.in

I had recently requested for new broadband connection from airtel website.
And after 2 days i got call from customer care that feasibility is there in my area and i was happy to take connection from airtel.
Next day i got call from person called Prasad(M: [protected]), he visited my place collected all documents photo, PAN. Before submitting documents i had asked him multiple times and he promised me that up-to 100mbps speed...
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R
rakesh.ghosh2007
from Greater Noida, Uttar Pradesh
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airtel family plan- fraud strategy

Address:Pune, Maharashtra, 411028

To- nodalofficer.[protected]@in.airtel.com, [protected]@airtel.in I am writing mail to you after getting fed up from airtel service provider. I called airtel customer service to remove my number "[protected]" from family plan (I tried through airtel app, it didn't work), they asked me to visit store. I visited store on 1st June and asked them to place request for the removal of the above mentioned number and convert it to prepaid (ref:[protected]. They...
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