[Resolved] Airtel — Bad service. Didnot get refund of my debited amount and didnot get any reply

somsubhra saha

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700092

Airtel mobile no:[protected]

I herewith attach a screenshot of my bank statement regarding the debited rupees from my bank account. I was going to load money (Rs 110&rs 100) on 30th amd 31st dec. The money was not loaded to my airtel money wallet but rs 210 (In total) has been debited from my bank account. I have got refund rs 110 after written you so many times but till now i did not get refund rs 100. I have told this matter to you so many times but did not get any reply from your side. So for the last time i am telling you that dont take this matter as a joke. Do reply. Refund the debited amout asap and reply me. Otherwise i have to take serious action against you. Do find the attachment.

Thanking you in advance,

Somsubhra saha
Airtel mobile: [protected].

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Mar 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 9 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd