[Resolved]  Airtel — Bad services from airtel

Address:New Delhi, Delhi, 110062

I am really disappointed today from your services i am using airtel numbers for over 6-7 years, and this was really annoying to me.
I am emailing for my number [protected], i converted this number to prepaid on month april. before this i am using this number as a postpaid of 1599 cug plan,
Since i requested my number to be changed to prepaid i billed all requested amount that was used and after 2.5 month airtel was asking me to pay unbilled amount of rs 3000+
Reason they are saying i used internet services. i used services before paying the bill and that time plan was working few hours after that i am not able to use my plan sim card was not working. next day my number was registered to prepaid. this was really annoying to me.
When i asked customer care who called me about this. she said you used and you have to pay. they don't even talk properly some times.

This was 2nd time that this type of incident happening to me, last time i hadn't argued with them and i payed the bill of around 1500. don't know for what they have charged me for but this time it was not annoying.

I am using 3 numbers of airtel and i guess i have to stop using them. i m going to port my numbers soon. thanks for your support and services really enjoyed your services.
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Aug 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2016
Airtel Customer Care's response
Dear Mr. Sharma,

This is with reference to your post dated 1 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

Caller tune coplaint me pls contect me ur compny MD.

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