| Address: | Visakhapatnam, Andhra Pradesh, 530007 |
Sir i am a age old customer of your air tell from past 12 to 14 years and i am writing with pain all this i got a message stating that my call and data pack is getting completed so i recharged my cell with rs 448/- on 24th january, 2018 and again i got a message that my pack is getting completed so i recharged my cell with rs 509/- on 25th january 2018, again i got a message and i recharged with rs 509/- on 28th january 2018, please do not send that false messages wee will be busy in some work and tell somebody regarding that and they will do that work please try to avoid such type of mistakes such that the customers will be loosing hope on your company. One more thing is that today around 6.54 pm i called to [protected] for a period of 8 minutes and they have deducted around rs 8/- i contacted customer care regarding this they told that u have called to land line it is not landline number it is air tel number and they are telling that there is no record regarding your balance deduction so i kept quite and again i contacted [protected] for a period of 2 minutes 46 seconds the same thing happened and when i contacted them,, the same reply in the third case i contacted [protected] for a period of 1 minute and 54 seconds an amount of 57 paise or some thing got cut from my balance when i contacted they same reply i and they disconnected my phone please try to rectify my problem u think it is very small issue from ur side but it is very difficult to bare such a things from our end please try to understand and rectify the problem very urgently and do needful at the earliest possible. Hoping an early reply.
Regards
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