[Resolved] Airtel — Benefits not provided | |||
Sir I am using airtel prepaid sim [protected]. I called customer care on 14th of october, 2014 and requested them to tell me about the gprs packs offers on my no. She told me to get 199 gprs pack as I was eligible for 3gb data in this pack as an offer. I asked her whether I will get this offer if I will get this pack activated from their end by deducting my balance from the main account. I was told that I will get the benefits as per 3gb offer. I requested her to activate the pack.But even after two days I didn't get the data as per the offer and only 2gb was given in my account. I have even registered a complaint on customer care but they are not giving me the additional 1gb data. You are humbly requested to get me my additional 1gb data as per my offer. Thanks Ashish Sangra contact-[protected], [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sir
The complaint is still unheard and I have not been provided the extra 1gb data benefits .Please look into the matter as soon as possible.
Thanks
Ashish Sangra
Contact-[protected], [protected]
The complaint is still unheard and I have not been provided the extra 1gb data benefits .Please look into the matter as soon as possible.
Thanks
Ashish Sangra
Contact-[protected], [protected]
Dear Mr. Sangra,
This is with reference to your post dated 16 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 16 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 16 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33